General Terms of Sale.

Version in effect as of 19/09/2026. Compliant with the French Consumer Code (articles L221-1 et seq.), the French Civil Code and Regulation (EU) 2016/679 (GDPR).

Article 1 — Purpose and scope

These General Terms of Sale ("Terms") govern any order placed on the website https://worldweed.fr by any adult natural person ("the Customer") with WorldWeed ("the Seller").

Placing an order implies full and unreserved acceptance of these Terms. The Seller reserves the right to amend these Terms at any time; the applicable Terms are those in force on the day of the order.

Article 2 — Products and legal compliance

The products sold are hemp derivatives (Cannabis sativa L.) for non-therapeutic use. All products strictly comply with:

• A Δ9-THC level equal to or below 0.3% in the finished product (decree of 30 December 2021, as amended);
• The ban on synthetic cannabinoids HHC, HHCP, H4-CBD, THCP, THCV (decree of 12 June 2023);
• The French Council of State ruling of 29 December 2022 authorising the sale of hemp flowers and leaves within the above THC limit;
• The CJEU Kanavape ruling of 19 November 2020 (case C-663/18) on the free intra-EU movement of CBD.

Products come with, when available, their Certificates of Analysis (COA) downloadable on the product page. The products are not medicines. They do not diagnose, treat, cure or prevent any disease. Use is not recommended for pregnant or breastfeeding women, minors, or persons under medical treatment.

The Customer is solely responsible for checking the legality of possessing and using the products in their delivery country. The Seller only delivers to European Union countries where sale is legal. The list of delivery countries is specified at checkout.

Article 3 — Age conditions

Sale is strictly reserved for adults (18 years or older). By validating their order, the Customer certifies on their honour that they have reached the legal age of majority in their country of residence. Any breach will result in cancellation of the order without compensation.

Article 4 — Order

The order steps are: (1) selecting the cart, (2) logging in or creating an account, (3) accepting the Terms, (4) secure payment. The contract is concluded when the Seller confirms the order by email, subject to actual receipt of payment.

The Seller reserves the right to refuse or cancel any order in the event of a prior dispute, suspected fraud, an obvious pricing error, or being out of stock.

Article 5 — Price

Prices are shown in euros (€), all taxes included, excluding delivery costs. Delivery costs are calculated at checkout and displayed before validation. The applicable VAT is the one in force on the day of the order, at the standard rate of 20% unless otherwise stated (the reduced 5.5% VAT rate on food products does not apply to CBD products not intended for human consumption within the meaning of Regulation (EU) 2015/2283 "Novel Food").

Delivery is free in mainland France from 50 € of purchases.

Article 6 — Payment

Payment is made exclusively online by credit/debit card (Visa, Mastercard, American Express, Carte Bancaire) via the secure SumUp platform, a payment service provider authorised in Europe. All transactions are protected by SSL encryption and the 3D-Secure protocol in accordance with Directive (EU) 2015/2366 (PSD2). No banking data is stored on the Seller's servers.

Payment is due upon ordering. Failure to pay results in automatic cancellation of the order after 24 hours (see article 12).

Article 7 — Delivery

Orders are shipped within 48 business hours of payment confirmation, from France. The parcel is plain, with no visible mention of its contents or the brand, to preserve the Customer's privacy.

Estimated delivery times are:

• Mainland France: 2 to 4 business days;
• European Union: 4 to 8 business days depending on destination.

In the event of a delay of more than 7 days for France or 14 days for the EU, the Customer may terminate the order in accordance with article L216-2 of the French Consumer Code.

Transfer of risk: risk transfers to the Customer upon actual delivery. If a parcel is damaged, lost or stolen in transit, the Seller handles the dispute with the carrier and arranges a replacement or refund.

Article 8 — Right of withdrawal (14 days)

Under articles L221-18 et seq. of the French Consumer Code, the consumer Customer has a period of 14 calendar days from receipt of the last product to exercise their right of withdrawal, without having to justify any reason or pay any penalty.

Legal exceptions (article L221-28): the right of withdrawal does not apply to products unsealed after delivery that cannot be returned for hygiene or health protection reasons (in particular opened flowers, resins and consumable oils).

To exercise this right, the Customer must notify their decision by email to contact@worldweed.fr or use the standard form below:

Standard withdrawal form
To the attention of WorldWeed — contact@worldweed.fr
I hereby notify my withdrawal from the contract relating to order no. …
Ordered on … / received on …
Customer name, address: …
Signature (if notified on paper): …
Date: …

Products must be returned in their original condition, sealed and unused, within a maximum of 14 days following notification. Return costs are borne by the Customer. Refunds are made within 14 days of receipt of the products, using the payment method used for the order.

Article 9 — Legal warranties

The Customer benefits, independently of any commercial warranty, from the following legal warranties:

• Legal warranty of conformity (articles L217-3 to L217-17 of the French Consumer Code, as amended by ordinance no. 2021-1247 of 29 September 2021): the Seller delivers goods conforming to the contract and is liable for any lack of conformity existing at the time of delivery. The Customer has 2 years from delivery of the goods to take action. They may choose between repair and replacement, subject to the cost conditions of article L217-12. During the first 24 months, defects that appear are presumed to have existed at the time of delivery.
• Warranty against hidden defects (articles 1641 et seq. of the French Civil Code): the Customer may take action within 2 years of discovering the defect. They may choose between rescinding the sale or a price reduction.

Article 10 — Liability

The Seller cannot be held liable for indirect damages resulting from the Customer's use of the products. The Seller's liability is in any event limited to the amount of the order. No clause herein affects the consumer's mandatory rights.

Article 11 — Force majeure

Performance of contractual obligations is suspended in the event of force majeure as defined by article 1218 of the French Civil Code (war, riot, fire, general strike, transport blockade, declared pandemic, government action). The Seller shall inform the Customer as soon as possible.

Article 12 — Cancellation for non-payment

Any order awaiting payment for more than 24 hours is automatically cancelled by the system. The Customer may however resume payment of a pending order directly from their personal account (My account) as long as the order has not expired.

Article 13 — Promotional and loyalty programmes

Promotional codes (welcome vouchers, loyalty vouchers, referral codes) are governed by the following rules:

• Not combinable with each other: one code per order;
• Valid only during their stated period of use;
• Personal and non-transferable;
• Subject to a minimum order amount stated when the code is created;
• Non-refundable in the event of cancellation: the face value is reissued as a new code of the same value.

The loyalty programme is detailed on the Loyalty programme page. The Seller reserves the right to amend or terminate the programme with 30 days' notice given by email.

Article 14 — Personal data

The processing of personal data is covered by a dedicated document: Privacy, compliant with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act.

Article 15 — Customer service and complaints

Any question or complaint may be sent to: contact@worldweed.fr. The Seller undertakes to respond within a maximum of 5 business days.

Article 16 — Mediation and dispute resolution

Under article L612-1 of the French Consumer Code, in the event of an unresolved dispute after a written complaint, the consumer Customer may refer the matter free of charge to the consumer mediator that the Seller is affiliated with, whose contact details are set out in the legal notice.

European Online Dispute Resolution (ODR) platform (Regulation (EU) No 524/2013): ec.europa.eu/consumers/odr.

Article 17 — Applicable law and jurisdiction

These Terms are governed by French law. Failing an amicable settlement, any dispute relating to their interpretation or performance falls under the jurisdiction of the French courts, without prejudice to the consumer protection rules of article R631-3 of the French Consumer Code, which allow a Customer domiciled in another EU member state to bring proceedings, at their choice, before the court of their place of residence.